Review topics: ["finish","quality","size","efficiency","fit","shipping","weight","issues","design","performance","customer service","looks","edges","materials","construction","packs","service","support","capacity","price","power","works","cooler","ice","handle","oyster","lid","drinks","strap","temperature"].
Reviews
Best cooler out there!
"I've tried many coolers over the years and the oyster beats them all by a mile! I've left it in a hot car camping for multiple days and the contents inside are still cold. It has great carrying capacity despite its small size. Its a great all around product if you need one go to cooler!"
— Caleb W. (5/5)
The best there is
"It’s so cool to be cool! Hot summer day with direct sunlight for Oyster and close to 30c. The morning after: ice cold leftovers. Design, build, packaging feels very right. Also if you compare this to a yeti, don’t. It’s like comparing a Landcruiser with a 911"
— Anders A. (5/5)
I don't know where to report it
"I bought an Oyster cooler set, but the product was delivered because the ice pack was missing, and I was so angry that I contacted Oyster in every way I could, but only the aiChatbot answered. I had no choice but to buy an additional ice pack, but I still don't know when or how it happened I lost a lot of money and I'll never be distant from you again You're the worst company thieves of my life"
— Hong n. (1/5)
Chic & Amazing
"From a design perspective, I was sold immediately — no question. But when it came to the price and all the marketing promises, I honestly had my doubts. So I kept putting off the purchase for months. And yet, I found myself going back to the website again and again. About four weeks ago, I finally ordered it. Fast and smooth delivery. Since then, it has been in almost nonstop use — professionally and privately. Transporting what is probably the purest salmon in Europe from Swiss Lachs, raised in the Swiss Alps, all the way to Monte Carlo, Nice and Saint-Tropez … and returning with some of the finest delicacies. Even with very high temperatures inside the car, the box performs incredibly well — in my case for up to two days using four Oyster ice packs. Of course, when fully loaded it’s not lightweight, but thanks to the shoulder strap it’s still very manageable. And honestly: I think I now own the chicest cooler box in the world — both for clients and private use. An eycatcher everywhere I go. Top product."
— Dan S. (5/5)
Terrible Customer Service - Email Bot no resolution
"Terrible Customer Service - I still have not received the parts I ordered. I have emailed hello@oystercooler.com 3 times. hello@oystercooler.com is a bot that promises to have someone contact me. No one has emailed or called. I even tried emailing the Norway office - zero response. Please Oyster reach out about my order or just send the parts I ordered to fix my cooler."
— Richard B. (1/5)
Terrible Customer Service - Email Bot no resolution
"Terrible Customer Service - I still have not received the parts I ordered. I have emailed hello@oystercooler.com 3 times. hello@oystercooler.com is a bot that promises to have someone contact me. No one has emailed or called. I even tried emailing the Norway office - zero response. Please Oyster reach out about my order or just send the parts I ordered to fix my cooler."
— Richard B. (1/5)
Best cooler
"We love our cooler, beautiful design, compact, easy to transport, and so spacious inside. The "Rimowa" of the coolers, very happy with the purchase"
— ELENA M. (5/5)
Possible Initial Defect?
"I purchased this from the first production lot because I really liked the design and functionality. I understand that shipping delays can happen, but I was first told it would ship two weeks ago, and it actually shipped one week ago. The product arrived on May 3, but the thermometer does not respond at all. I contacted customer service, but I have only received bot responses so far, and I still have not heard from an actual staff member after two days. I am worried that I may have no choice but to keep using a defective product…"
— Hiro I. (1/5)
Pricey but worth it
"I went to an outdoor recreational store to buy a rotomolded cooler. The Oyster Tempo caught my attention, examined it, but brought home the other cooler because it was roughly half the price of the Tempo. I did some research on the Oyster and thought they might be on to something. A week later I picked up the Tempo and got the chance to test drive both coolers on separate trips. The rotomolded cooler is going back to the store. Superior performance without the pre-cooling and draining ceremonies, and bulk/weight associated with other ordinary coolers makes the Oyster Tempo worth every penny."
— Kytz P. (5/5)
Defective Thermostat.
"“Hiro” and I have both experienced the same defect with the thermostat not cooperating or functioning at all. There is no build worries as it is truly built exceptionally well and came as expected in a very timely manner. Aside from the thermostat quirk and lack of operational integrity the product overall is terrific, thank you."
— Clayton G. (4/5)