Wrong delivery point
"I did not recieve the replacement lid. It was delivered tobthe wrong access point and I had no success in trying to retrieve ir because that address has no public access. In pror communication your company said you would remidiate this error but comm7nicatiin died. That level of customer service is unacceptable for the purchase of a $500 cooler. And btw, the lid came apart in less that 120 days on normal use because the sealing that holds the handle ring to the lids body is poorly constructed."
